Refund Policy
Last updated: August 29, 2026
This policy covers trials, subscriptions, and cancellations for GoodWord. It should be read together with our Terms of Service.
Free trial
New accounts get a 14-day free trial. No credit card is required to start a trial, so there's nothing to refund during it — you decide whether to subscribe once it ends.
Subscriptions
Paid plans are billed monthly in advance via Stripe. You can cancel anytime from your account's Billing Portal.
Cancellations and refunds
- Canceling stops future billing — you won't be charged for the next cycle.
- You keep access to GoodWord through the end of the billing cycle you already paid for.
- We don't provide prorated refunds for the unused portion of a billing cycle already in progress, whether you cancel partway through or your account is suspended for violating our Terms of Service.
Exceptions
Where required by law, we'll issue a refund even if it falls outside this policy.
Changes to this policy
We'll update the date at the top of this page when this policy changes.
Contact
Questions about a charge or this policy: support@goodwordapp.com.